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We want our pieces to be loved and cherished and in your wardrobe forever.

We are committed to creating pieces that last well beyond their first season and stay on as treasured items in your collection.

Our sandals are hand made from vegetable tanned leather. We carefully select each skin for its natural look so there may be variations in colour and texture. We see these as love marks as they are part of the individual nature of the leather.

Vegetable tanned leather is completely natural, with no synthetic top finishes, so the surface of your sandals will change over time. Lighter colours may darken with exposure to the sun, small scratches may appear and exposure to water may create spots.The patina created by daily wear will give life and character to your sandals.

In order to lengthen the life of your NM pieces, here are some tips to help you care for them.

How to clean your shoes

The easiest way to keep your NM pieces looking their best, is to simply keep them clean. This will also make them last longer. Brush the leather with a damp cloth (not soaked) from time to time. 

If your shoes feel dry or dull apply a small amount of neutral polish on a cotton cloth and work it in to the leather in circular motions, 2 – 3 cm at a time, until the polish is fully absorbed. Slightly moisten the cloth with water and polish the shoe. Let them dry and then apply wax for extra shine and to strengthen the impregnation.

While salt stains not only look unpleasant they can also cause damage to your shoes. Salt stains can be reduced or removed completely by mixing water together with a few drops of lemon and applying with a cloth or sponge. After you shoes have dried, treat them with shoe polish or spray.

Clean your shoes often and they will last longer and look beautiful!

How to re-sole your shoes

Care for the soles of your shoes and they will love you forever! Our soles can be replaced at your local leather goods repair store.

If you would prefer us to re-sole them for you. Send us a message at hello@nelsonmade.com.au and we'll see what we can do!

Protect your shoes

We are proud to use recycled, repurposed and vintage fabrics along with organic linen in our collections. We waterproof these pieces before sending them to you, however we suggest that you re-apply protector from time to time.

Most of our products are made from vegetable tanned leather, a material which is very sensitive to water. A damp cloth is fine, but never running water. If you are caught in a thunderstorm and your shoes get drenched, let them dry for a few days with a shoe block or a bunch of paper inside. This will help to keep the shoe in its original shape and condition.

Complimentary Repairs

We want your sandals to be cherished in your wardrobe forever. We also understand that over time your shoes may get love marks, so we are here to help. 

If you are in need of any of the below services, please email us at hello@nelsonmade.com.au and we can assess how best to help you on a case by case basis.

• Re-gluing and replacing soles
• Replacing broken elastic
• Replacing buckles

If you are sending something in to be fixed, we kindly ask you to clean it first as a courtesy to our makers who will be working on your repair. 

For repairs outside of Australia we sadly cannot cover shipping costs at this time but get in touch and we can help you find someone to help you locally! 

Complimentary Resizing

We know shopping online can be tricky so we are here to help if your sandals don't fit quite right.

If you'd like to chat about our resizing service please email us at hello@nelsonmade.com.au and we can assess how best to help you. We offer the below services.

• Stretching straps to add width to the shoe
• Tightening straps to make the fit of the shoe more snug

If you are sending something in to be resized, we kindly ask you to clean it first as a courtesy to our makers who will be working on your resize. 

For resizing outside of Australia we sadly cannot cover shipping costs at this time but please get in touch and we can help you find someone to help you locally! 

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